To ensure that our emails are received by your participants we should be whitelisted by your IT team. You can forward the information below to your IT team.
NOTE: If for any reason you do not want email communications to go to your audience please let us know BEFORE the participant portal is opened. Emails invite participants to upload content to the portal and give information to participants on where to watch the ceremony.
To ensure your students will successfully receive emails you should ensure emails from the following addresses will not be blocked. Your IT department may need to assist with this setup. Once completed, StageClip will be active.
To do this:
1. Forward this email to your Email Administrator and/or IT Administrator and ask them to:
2. Whitelist firstname.lastname@example.org
3. Whitelist email@example.com
Once completed, your IT department should message at firstname.lastname@example.org so we can send a verification email.
All emails sent from StageClip will originate from the IP Address: 220.127.116.11
All emails feature your logo. Your logo should be put in your StageClip shared folder (link sent to you by email). For best results use a PNG image with a transparent background.
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