To make changes to your ceremony click here.
Depending on the package you chose your revisions may incur a change fee.
- Basic Package - Changes incur a fee
- Standard Package - One set of free changes included. Additional revisions charged.
- Premium Package - Unlimited changes free of charge
You will be sent a preview link to your ceremony 5 days before. This link is not publicly available and can be used to download the ceremony should you wish to send it for captioning, TV or archiving.
If you require changes to your ceremony please complete the 'Changes Form' to ensure your changes are made. Your changes will be ready in 24 hours and we will email you to let you know the revisions have been made.
USE THE SAME PREVIEW LINK TO VIEW UPDATES.
How does reprocessing work?
Whether there is one change or 100 changes, the time and resources required to reproduce a ceremony are the same and they are significant. A ceremony takes typically 2-3 hours to be produced from start to finish. Much of this time is taken up with encoding, transcoding, downloading and uploading videos in the cloud. In addition, all individual recognition clips need to be rerendered. It’s a resource-intensive and expensive exercise.