FAQ

I can't find my Snapchat lens, how do I find it?
If your University has created a lens especially for you to use, it will appear on the upload page and look something like this: To access the lens...
Mon, 20 Apr, 2020 at 1:04 PM
How do I upload my content?
What content you can upload will depend on your institution - you may be able to upload a video, photo and message OR just a video. These instructions are f...
Mon, 11 May, 2020 at 5:23 PM
What video do I upload?
We recommend keeping your message short and sweet; just thank your friends and family or whoever has made your time at University special. See here for ...
Mon, 20 Apr, 2020 at 12:22 PM
Can I upload a photo and message?
On your upload page you'll see all the content that you can upload to us. If you're only seeing the option to upload a video, that means your Univ...
Mon, 20 Apr, 2020 at 12:25 PM
Do I have to submit a video/photo/message?
Your University is working with us to provide you with a way of celebrating your achievements over the past few years, so by submitting content for your Sta...
Mon, 20 Apr, 2020 at 12:28 PM
If I don't submit any content, will I still be included in the Virtual Commencement?
But submitting content to us, you'll be adding to your University's Virtual Commencement and help create a unique StageClip that you'll be se...
Mon, 20 Apr, 2020 at 12:34 PM
How long can my video be?
The upload limit on the video is 10 seconds.
Mon, 20 Apr, 2020 at 12:35 PM
Can I upload at a later date?
If you're not ready to submit any content to us, no problem! You can come back to the upload page at a later date to submit. Just click on the link in ...
Mon, 20 Apr, 2020 at 12:37 PM
What is a StageClip?
A StageClip is a unique way of celebrating your graduation from University. You can see an example of what one looks like below. Your StageClip will look th...
Mon, 20 Apr, 2020 at 12:42 PM