Frequently Asked Questions

Virtual Ceremonies - How do I upload content for my clip?
What content you can upload will depend on your institution - you may be able to upload a video, photo and message OR just a video. These instructions are f...
Mon, 11 May, 2020 at 5:27 PM
Virtual Ceremonies - What video do I upload?
We recommend keeping your message short and sweet; just thank your friends and family or whoever has made your time at University special. See here for ...
Mon, 11 May, 2020 at 5:28 PM
How Do I Find My Clip?
1) Find your clip by searching your name in the search bar at the top of your institution's clip site: 2) If you can't find your name the...
Wed, 23 Oct, 2019 at 8:49 AM
When Will My Clip Be Ready?
Your clip will be ready 4-24 hours after your ceremony. If your clip isn't ready after 24 hours, please contact us.
Tue, 22 Oct, 2019 at 3:55 PM
How Do I Download My Clip on iPhone or iPad?
Make sure your iOS device is updated to at least iOS 13.0 Press and hold the ‘Click here to download your StageClip to your device’ button Click ‘Downloa...
Tue, 19 Nov, 2019 at 1:52 PM
How Do I Download My Clip on Android?
Follow the link to your clip: #enter url# Tap on the blue button "Click here to download your StageClip to your device" A new tab should o...
Tue, 22 Oct, 2019 at 12:16 PM
How Do I Download My Clip to a PC or Mac?
On your clip page. click on the blue download button "Click here to download your StageClip to your device". A new window/tab should open with...
Tue, 22 Oct, 2019 at 3:57 PM
Download clip on PC/Mac
To download your clip on to a desktop PC or Mac, open up your StageClip link and find the button that says 'Click here to download your StageClip to yo...
Fri, 6 Nov, 2020 at 2:42 PM