Frequently Asked Questions

Frequently Asked Questions

What video do I upload?
We recommend keeping your message short and sweet; just thank your friends and family or whoever has made your time at your institution special. See her...
How do I upload content for my clip?
What content you can upload will depend on your institution - you may be able to upload a video, photo and message OR just a video. These instructions are f...
I've Missed by Upload Deadline - What do I do?
Your deadline to submit content is dictated by your institution. You will have received three emails with this deadline date included in it. If you miss...
I've not Received an Email with a Link to Upload Content
Expecting and email but have not received one? Check both your personal AND your institution email accounts Check your spam/spam folder Add norepl...
How Do I Find My Clip?
1) Find your clip by searching your name in the search bar at the top of your institution's Clip Site: 2) If you can't find your name the...
When Will My Clip Be Ready?
You'll be sent a link to your StageClip around the time of your celebration event. The exact date is determined by your institution. If you haven'...
What is a StageClip?
A StageClip is a unique way of celebrating your achievement. You can see an example of what one looks like below. Your StageClip will look the best if you s...
I can't find my Snapchat lens, how do I find it?
If your institution has created a lens especially for you to use, it will appear on the upload page and look something like this: To access the len...
How long can my video be?
The upload limit on the video is 10 seconds.
If I don't submit any content, will I still be included in the Ceremony?
Yes. You will still be recognized by seeing your name, award, and usually hearing your name called. This information is supplied by your institution.  I...